New Passenger Protection Standards Start Thursday.
New air passenger protection regulations start today.
The revelation comes as the Canadian Transport Agency works to rectify a loophole that left some travellers without pandemic-related airfare reimbursements.
Starting Thursday, airlines must offer full refunds for cancellations and delays if customers aren't rebooked within 48 hours,
The passenger rights system formerly only mandated compensation for airline-controlled aircraft interruptions,
The ticket fee may be refunded in cash, credit, or vouchers within 30 days.
Original Air Passenger Protection Regulations were developed in 2019, before the COVID-19 pandemic.